Mobile apps
Field service app for an installation and maintenance company
A cross-platform app for technicians on the road, with work orders, photos and signatures that work without a connection.
Mobile apps
React NativeTypeScriptSQLiteDjango RESTPush notifications
TechnologyReact NativeTypeScriptSQLiteDjango RESTPush notifications
01
The challenge
- Basements and rural sites often have no signal
- Paper forms got lost or were hard to read
- Office staff re-typed data into the planning system
- Customers wanted a signed report immediately
02
What we delivered
- Daily work orders with customer details and history
- Checklists, photos and the customer’s signature on the device
- Offline-first storage with automatic sync
- PDF work report emailed to the customer on completion
- Integration with the existing planning system through its API
- Push notifications for new or changed jobs
03
How we delivered
We built one React Native codebase for iOS and Android, with a local database on the device so the app keeps working without a connection. After a pilot with a small group of technicians, the app was rolled out to the whole team.
04
Outcomes
01
No more paper forms
02
Same-day invoicing
03
Customers receive a signed report on the spot
More of our work
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